Question: Tracking our in-services takes a lot of work because we use binders for all of our information. The binders are thick but I have to keep them available at all times. How can eStaffTrak actually eliminate all the paperwork?

Answer: eStaffTrak is a software program and all of the information is stored in your computer’s database. When you need a report, all you have to do is point and click and the reports are printed out for you.

Question: Does eStaffTrak store employee information?

Answer: Yes. You may easily add, delete or update employee information and it also has the ability to upload employee’s pictures for identification purposes. It stores all information pertaining to each employee, such as their name, department, job title, full-time or part-time status, employment start and end date, race, in-service mandatory and non-mandatory hours, social security, date of birth, address, home, mobile and pager numbers, email address, credentialing information—date of expiration, etc.

Question: How does eStaffTrak actually track the in-services ?

Answer: Using our user-friendly software, you simply fill out the form on your computer screen, which includes the in-service name and description, date, time, location and instructor, available seats, shift, and whether it’s mandated or non-mandated. You may also add new in-services and delete old in-services.

Question: Does eStaffTrak keep track of employees who miss an in-service class?

Answer: eStaffTrak easily allows you to re-schedule employees for missed in-services and notifies you when there are exceptions.

Question: We use sign-in sheets to keep track of who actually attended the in-service. Will this product be able to produce sign-in sheets?

Answer: Yes. Once you schedule employees to attend a certain in-service, their names and departments are automatically formatted on the Sign-In Sheet. All you will have to do is click a button and print out the Sign-In Form.

Question: Our facility uses a binder with all the attendance names for each in-service they attendant. Does eStaffTrak have anything that is comparable to this as a feature?

Answer: eStaffTrak has a feature that stores all information pertaining to the In-Service Attendant List. This function features the in-service name, the employee’s name, department, job title, and unit. Also, if you are a non-profit organization who has its in-services tied into funding, there is a feature that allows you to track your expenses related to each in-service.

Question: It’s important that we keep a list of people who do not attend in-services they are scheduled to attend. Is there a way that this product helps to keep track of those who have signed up for an in-service, but for some reason, is unable to attend?

Answer: eStaffTrak has a feature called EXCEPTIONS. This function allows you to track which in-service an employee did not attend, although they signed up for the in-service; and why they were unable to attend.

Question: When the time comes for state inspections, we have to produce reports for our in-services. Right now, we have tons of binders where we store our reports until the time comes for inspection. Is there a way to produce reports with eStaffTrak?

Answer: One of the most exciting features of eStaffTrak is the Reports feature. eStaffTrak allows you to view and print tons of reports. Some of the reports that you will be able to print are: Mandated and Non-Mandated In-Service reports or both; Individual In-Service Attendance Reports; you may also view or print a report for each in-service on Employees who attended, employees who did not attend; employees who are scheduled to attend and employee who never scheduled for a specific in-service. Also, for each in-service, you may view or print a Class Roster. You also have the option of printing a Detailed Class Roster; a Simple Class Roster or a Blank Class Roster.eStaffTrak also has a feature where you can print or view a graphic calendar of monthly in-services and you may also email it to the individual departments, or individual employees. You may also view or print Employee Reports for individual employees which list all of the In-services they have attended, and all of the in-services they did not attend. This feature also allows you a quick view of when their credentials expires and notifies you up to 120 days in advance of expiration. You may also print out individual calendars for employees of their scheduled in-services. If you have to keep track of expenses due to a budget or financing, you can also view and print reports pertaining to the expenses related to individual in-services. You may view or print reports by employee expenses and in-service expenses. There is also a special HR function which allows you to keep track of immigration reports for employees which notifies you when employees visa are about to expire.

Question: Who will have access to this information that is stored on this program? There are certain security issues we have to adhere to at our facility.

Answer: eStaffTrak has great security built into the software which allows the administrator of the product to dictate who has assess to what information and who is restricted. If a certain person handles one department only, than that person will restricted. If a certain person handles one department only, than that person will have access to that area only. No one will be able to view information that is off-limited or confidential without being granted access to that part of the software.